Ticket Home Software
Ticket Home

The all-in-one software, training and support solution to effectively manage patient discharges from hospital.

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Software Features

Run all your patient discharges using our unique and highly flexible software.

  • Store patient records including key data, such as contact, demographic and Hospital information
  • Tag patients to group and organise data
  • Track discharge status and key dates
  • Set tasks and see what’s been completed or couldn’t be done for the patient
  • Record contacts such as family members or emergency contacts
  • Communicate with the patient or contacts by text message or email
  • Store a assessment, post discharge and closure forms
  • Set jobs to be completed for patients (e.g. shopping, prescriptions, DIY etc)
  • Record notes a note history for each task
  • Flag priority tasks and record a risk level
  • Assign tasks to specific organisations who will be carrying out the task
  • Accept online referrals from patients or hospitals
  • Assess a referral and Accept or Decline the patient
  • Carry out an assessment for the patient to establish the support they require
  • Analyse the patients you have supported by location and hospital
  • Monitor the tasks you have completed by category
  • Keep an eye on your performance to see the number of patients discharge on-time, late and early
  • Report on the reasons for late discharge
  • Identify the number of tasks due, outstanding, completed or unable to be completed

Patients

  • Store patient records including key data, such as contact, demographic and Hospital information
  • Tag patients to group and organise data
  • Track discharge status and key dates
  • Set tasks and see what’s been completed or couldn’t be done for the patient
  • Record contacts such as family members or emergency contacts
  • Communicate with the patient or contacts by text message or email
  • Store a assessment, post discharge and closure forms

Tasks

  • Set jobs to be completed for patients (e.g. shopping, prescriptions, DIY etc)
  • Record notes a note history for each task
  • Flag priority tasks and record a risk level
  • Assign tasks to specific organisations who will be carrying out the task

Referrals and Assessments

  • Accept online referrals from patients or hospitals
  • Assess a referral and Accept or Decline the patient
  • Carry out an assessment for the patient to establish the support they require

Reporting

  • Analyse the patients you have supported by location and hospital
  • Monitor the tasks you have completed by category
  • Keep an eye on your performance to see the number of patients discharge on-time, late and early
  • Report on the reasons for late discharge
  • Identify the number of tasks due, outstanding, completed or unable to be completed

Manage your patient discharges

Ticket Home Discharge Process Ticket Home Discharge Process

Mobile app

With our mobile app, your team on the ground can securely access patient records, manage tasks and complete assessments on the go.

Mobile app

TV Dashboard

With our TV Dashboard you can easily monitor what’s happening at any given time with the patients you are supporting.

TV Dashboard

Support & Training

We provide a full service including the software package and technical support, along with 12 months of hands-on support and staff training to help run your scheme.

  • 1 hour

    1 hour: average technical support ticket response time

  • Training

    Onsite and remote system training for your team

  • Updates

    Regular updates: FREE updates are regularly released

  • Hosting

    Reliable and secure: ISO 27001 UK-based hosting

Request a demo

Get in touch to find out more about Ticket Home and how we can help.

Contact us

In partnership

Pipe Media UCAN